Technical assistance, spare parts and technological upgrades for BSC lines, at any plant where they are installed.
The BSC service department provides mechanical, electrical and electronic assistance across the full range of equipment the company manufactures. The technicians involved also take part in the design and assembly of the lines, which shortens diagnosis times and allows issues to be resolved against the actual machine.
Its scope covers both recent installations and equipment with several decades of operation, including units that have already undergone successive upgrades.
Connecting to the controller and the machine interface makes it possible to review dosing parameters, format recipes and alarm logs without a prior visit. A significant share of stoppages is resolved this way, with the corresponding reduction in line downtime.
Where an intervention requires work on the machine itself, BSC arranges for technical personnel to travel to the customer's plant. The service is provided in the domestic market and in the other countries where the company has equipment installed.
Maintenance plans are defined according to how each line actually operates: number of shifts, hourly volume and the nature of the product being filled. The principle is to schedule interventions within the shutdowns the plant has already planned, rather than carrying them out in response to a failure.
Replacement parts are produced at the same plant that manufactures the equipment, which guarantees they match the original design and remain available over time. From the serial number, the exact part is identified, including on equipment from earlier generations.
The mechanical service life of a BSC filling machine exceeds that of the control systems governing it. The department assesses equipment in operation and carries out its upgrade, extending the installation's life cycle without replacing the complete line.
We train the client’s operators and technical team so they get the most out of the machine from day one. Training can take place on-site during commissioning, or remotely.
We analyze the installed line and propose improvements to produce more and better without replacing the equipment: process tuning, automation and integration of new stages.
To speed up diagnosis, it helps to state the equipment involved, the nature of the issue and, where available, its serial number.
